Pattyn North America, Inc. is looking for a Field Service Technician.

The right candidate is an electrical or mechanical engineer or equal experience with excellent time management skills, has interest in a fast-paced work environment, a customer 1st mentality, and able to cope with changes to daily or weekly schedule on the fly.  Pattyn North America is a fast-growing company with state-of-art equipment mainly targeting the food industry.

Your responsibilities

  • Equipment Installation, Commissioning & Start-up at customer’s locations
  • Service and Repairs of equipment at customer’s locations
  • Promote parts sales and equipment upgrades
  • Customer training
  • Electrical / electronic diagnosis of complex issues related to Pattyn equipment 
  • Implementation, installation, and evaluation of product improvements
  • Maintain and submit visit, and expense reports
  • Booking your travel arrangements according to customer specific job requirements

Your qualifications

Our perfect candidate has the following qualifications

Customer service skills and result orientated & able to smoothly communicate with customers.

  • Ability to read, interpret electrical schematics and use them as a resource to troubleshoot equipment problems.
  • Strong knowledge of automation equipment.
  • Must be able to work in a team environment as well as independent.
  • Shows an ability to prioritize and multitask.
  • Demonstrates a “can-do” attitude, stay well organized.
  • Strives for continuous improvement and personal growth.
  • Resourceful and able to recognize when to ask for help from colleagues.
  • Strong skill set related to programmable logic controllers (PLC / IPC) for diagnosis of software issues.
  • Excellent working knowledge in the Microsoft Suite of applications (Word, Excel, Power Point, and Access).
  • Associates or Bachelor’s Degree in Electrical, Mechanical, Automation Systems, or related discipline is required.
  • Minimum of 2 – 4 years of experience is preferred, but we are expecting additional training at the Pattyn factory is required regardless of experience.

Our offer

  • A competitive salary and benefits package in accordance with your qualififcations and experience
  • The possibility to travel 75-80% of your time. Mainly n USA, Canada, Belgium and France