1. Services to support your day-to-day operations
Professional installation & start-up
Together, we ensure an optimal start-up and the necessary sharing of knowledge!
Your equipment or complete line is implemented in the shortest time possible by one of our experienced and multi-skilled service engineers.
All functionalities of the equipment are thoroughly checked in cooperation with your operators. The start-up also includes an intensive training of your operators and technicians.
Remote support
A team of experienced engineers is at your disposal to help you solve any technical issue as soon as possible via remote support.
We are available 16/24hr, 7/7d
support@pattyn.com
Pattyn360 Customer portal
On-site support
Our local service engineers are eager to help you in your own language. They are supported by our service departments and offer you many different services:
- Training
- Audits
- Maintenance
- Line optimization
- Stock level control
They are located in Spain, Poland, Germany, Belgium, France and the US. They look forward to helping you.
2. Services that make a difference at business level
Expert services
We stay connected with you throughout the lifetime of your packaging line. Our After Sales Managers, all experienced ex field engineers, think along with you, proactively visit you, advise on upgrades, retrofits and much more.
They look forward to share their knowledge with you, optimize your line and improve your overall performance.
Support
For all your technical questions you can reach us 16/24hr - 7/7.
Contact us at support@pattyn.com
All industries (BE) - M +32 483 23 55 11
All industries (USA) - M +1 262 649 0139
Bakery (France) - M +33 6 69 29 92 63
Parts
For all your questions about spare parts.
Contact us at parts@pattyn.com
All industries (BE) - T +32 50 450 488
All industries (USA) - M +1 262 326 9015
Bakery (France) - T: +33 5 65 65 19 10